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Mattel Disney Pixar Diecast CARS: Kmart CARS Cases – The Soap Opera (UPDATE!)

As the cases are arriving from Illinois to your doorstep, the correct to incorrect ratio is not high enough – right, now, as I’m writing this – from those who voted in the poll (see right side of the page), it’s running about 80-20 … πŸ™

The evidence is not very conclusive yet but here’s the recap.

Here’s the scenario. The CARS cases arrived in “master cartons” on a pallet. Depending on the pallet, there could be nearly 60-70 master cartons or up to 360+ singles cases on each pallet as each master carton contains 6 of the “regular cases.”

Kmart.com then opened each of the master cartons, removing the six cases within and applied a “green label.”

807 Label

In one sense, it’s completely random as we do not know the actual circumstances. The person applying the labels would simply slice open a master carton, dump out the 6 singles cases and attach a label. But we don’t know the order in which the person worked from the pallet – going from layer to layer top to bottom or after going through the top layer, closest to furthest away.

The photo above is from a box labeled #496 of 807 (see the small number above the green strip of 7840?)

Cases bearing the numbers #330, #346, #351 & #383 contain the poorest case assortment (shown below) with 4 Lightning McQueen’s.

Does that mean EVERY case within #330ish to #383ish is EXACTLY like the one below and poor? NO. Because Richard K. reports his case #372 is all fine so hopefully it’s just random – though of course, not very re-assuring.

Mike C reports an unopened case sent to his parents house with the #359 number – is it a “bad” case? Too early to say conclusively as there are “good” numbers/cases in that numbering range.

wrong

But wait, there’s more …

There is another non-correct packout that’s DIFFERENT from the one above. The main difference is the inclusion of the Vitoline Pitty & Chase Mario and not 4 Lightning McQueen’s.

MIstake#2

So, going by the incomplete evidence so far, everything in 100, 200, 600, 700 and the 800 ranges all seem to be okay. That could change of course but as of now, they seem safe.

Visually, here’s where we stand for those reporting in (REPORT IN ALL THE NUMBERS FOR YOUR BAD CASES & Good ones between 313 & 528):

Case4

Yes, it’s some kind of craptacular Keno game. GREEN means confirmed good and RED means confirmed BAD. “L8rM8r” reports his case #312 is fine so we’ll presume that’s our floor and #527 seems the highest bad case # (other than the two oddball ones)…

I am only going to track this range as this seems to be the most obvious trouble range though SlicePie got a poor 711 so now it might be nearly 100% random πŸ™

Also keep in mind, the mailing of the CASES even from its “Kmart” numbering sequence is TOTALLY random as I received two cases in a bigger box with numbers no where near each other so it’s all just happenstance.

So, add your info to our poll and if you get a number between 313 and 528, be sure and drop us a note in the comments or by email if its ALL GOOD or ALL BAD πŸ™

If there are any CSI geniuses out there, I’ll bet you could reconstruct how this pallet was stacked πŸ™‚

What to do if you get a bad case? Well, the second bad case version is not as terrible as instead of getting 8 CARS as McQueen or Patti, you do get most of the others CARS and racers and you should be able to trade for the missing one or two Piston Cup racers.

But if you prefer, you can return the box to your Kmart Store. Bring the original packing documents and the credit card (presumable paypal returns can only be done through kmart.com).

“BMW” notes Kmart.com’s return policy …

90 Day Guarantee
Easy Returns

Our goal is that you are completely satisfied with your purchase. If for any reason you are not satisfied, simply return your purchase in its original packaging, with your original packing slip and Kmart.com Order Confirmation E-mail Receipt within 90 days of your purchase, for a refund. If you are not satisfied with your purchase after this time period, please let us know. Your satisfaction is important to Kmart.

Customer service will need to help you with oversized, perishable, damaged or defective items, so please give us a call at 1.866.KMART4U (1-866-562-7848), or send an email to help@customerservice.kmart.com

.

mag-ad1

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23 June 2009 diecast, Mattel Disney Pixar CARS 262 Comments

262 Comments

  • the great gazoo says:

    Don’t know if you are still keeping track of numbers. I received mine last week 650/807 and it was perfect. Thank god.

  • carsaholicgirl says:

    Just got my case today. Like the previous poster, I don’t have a green sticker. Instead, I have blue ones.

  • Monica says:

    Still no KMart case on my doorstep, but I am keeping my chonies on.

  • party says:

    [/i][b]they were OK[/b]

  • lost says:

    i received my pre-order case today It is #693/807 and it is correct.

  • Mike says:

    I received my case from the pre-order today and it is correct. However, it did not have a green sticker on it, but rather a blue one with #20/239 on it.

  • jmularczyk says:

    I got my first case of 2 today, it didn’t have a green Kmart sticker on it and I haven’t checked the contents yet

    The box appears to be in really good condition. I read the other post on open vs unopened and I think I’m gonna keep it closed for now as it can only be opened once.

  • mike says:

    the fiasco goes on and on…. to fianlly get a cancellation order today…

    Dear Kmart.com Customer,

    Thank you for shopping at Kmart.com. Unfortunately, demand for the item(s) that you ordered was so great; we do not have any more in stock. Consequently, we are not charging your credit card and canceling the order for the following item(s):

    Cars Collector Event 18 Pack

    • Nascarfan says:

      I am going to post this for the 53rd time

      Cancellation emails are false.

      they dont have order numbers on them and the REASON they dont, are:

      1. These are MANUALLY imput so YOU DO get your item.

      2. Dev stated: NO one looses their orders

      • Nascarfan says:

        http://www.takefiveaday.com/2009/06/17/kmart-com-shipping-order-confirmation-issues/

        Dev & his team are working on resolving the issue.

        Here is an official update. Thanks Dev!
        We have identified 85 individuals whose orders were cancelled. The email you received was incorrect. The cancellations were not because of an β€œout of stock”, but for paypal or credit card declines. I have a team looking into this to check if there is some systems issues, but so far most of the declines seem to be from paypal or the credit card companies. Many financial institutions decline multiple transactions to the same vendor if made during a short time window to limit fraud/errors.

        I have the team calling you individually to confirm you want to β€œre-run” the transaction or provide a different form of payment. We don’t hold all of your information, so we can’t run the transactions again without talking to you. Also, given the way the system works, if the payment method is declined again after we talk to you, we may need to call you again.

        However, I have put all order inventory on-hold so that you don’t lose your orders.

        • Nascarfan says:

          people ARE getting things shipped WITHOUT email confirmations.

          I have.

          They are grouping multiple orders into as few shipping cartons as possible (read up thru the posts)

          PATIENCE

          I was the first one both preasale days to place orders in the first 30 seconds…. I have been babysitting this for weeks.

          PATIENCE

          I am still waiting on my cartons…

          PATIENCE

          they have a day and night team fixing these orders….

  • Nascarfan says:

    Anyone know who TFADer ScoobyDoo is?

    Dunromain, glad for you, your very welcome

  • Dunroamin says:

    Recieved my final KMART case…it was the one that was cancelled due to paypal payment…Kick-A$$ Kevin helped me resolve it and it is now in my posession. It wasn’t suppose to ship till the 29th. It is a correct case, but…..wait for it……
    it has no green label to tell me the number. Actually, it looks just like the ones in the stores…probably extra cases shipped backed to the warehouse?

  • Edge says:

    262/807 CORRECT

  • Nascarfan says:

    287, 410, 698, 700, 352, 366

    ALL CORRECT CONTENTS

    (per marcy, New York)

  • John in Missouri says:

    Italics OFF!!!

  • DLMcQueen says:

    {waves hand} Italics off!

  • party says:

    So I have 3 boxes from Kmart bought at the stores on Saturday. I just looked in them at the store and pulled out a McQ and a couple of the duplicates, you know, by lookiing at the edges. Took the boxes to the cashier and took handfuls out to ring them up, and stuffed ’em back in the boxes. I never thought to check ’em!!! D’oh!!! And now they’re just sitting in the trunk of my car, out in the garage… And I’m wondering if I messed up… Well, it’ll have to wait for daybreak….. such drama!

  • Steve AKA: Poppa says:

    Interesting to catch up on the case assortment entries as my Internet provider did not redirect the site until today (6/24). Personal opinion: This is the problem with having exclusives! Only at K Mart for one day or part of the next week. Then everybody after that is left out in the cold.

    The packaging errors reminds me of several old observations of General Motors cars:

    (1) Asked of the assembly line employee: Why do you only come to work four days a week? Answer: Because I can’t make enough money in three!

    (2) Don’t buy a car manufactured on Monday or Friday because there is a shortage of employees! Why? Because they take off on Friday and are hung over from the weekend on Monday!

    All the same at the Mattel factory in China! πŸ™‚

    • Monica says:

      Except they work 7 days a week, live in company housing, and still don’t make enough. Not talking about Mattel suppliers necessarily, just manufacturing in China generally.

  • TarheelBill says:

    I received my 2 cases today. Both are perfectly CORRECT. Neither of these cases have the green sticker. Both are numbered 165/9/P04.

  • Jeff says:

    I got my case – shipped Monday and it also does not have any stickers or numbers like the ones posted.

    R1555-9993
    CARS COLLECTOR
    EVENT ASST
    MADE IN CHINA
    1 PER 18 TOYS
    165/9/P04 <<---- I think this is the id CG And it is correct (MET: I think the second batch did not get a green sticker).

  • Gene says:

    395/807 Correct

  • Dunroamin says:

    280/807 CORRECT !!
    My freind from “the bucket”…ooops, I mean Pawtucket,RI got me this one!
    It paid off to have 3 people in 3 different states on the “case” during the pre-sale.

  • Flik'sFriend says:

    #458 is a lucky number for me!!!! Correct it is!!!!!

  • Steve AKA: Poppa says:

    515/807 was correct. Additionally all the cases (16) at the event were correct!

  • carsmama says:

    Well I finally got mine but I have no idea what case they were from. They have totally different tags than the one shown above. Nothing with a 000/807.
    Met- I sent you an email with some pictures.

  • John in Missouri says:

    When I stare at the “version 1.4” image above for like 20 seconds, my eyes begin to focus on a 3D image of Kevin retrieving the boxes and boxes of Cars from the UPS guy. Does anyone else see that too?

  • Nascarfan says:

    Anyone have extra cases that wants to help others?? that could not get or that DO NOT have cases, let me know

    nascarnbroncosfans@msn.com

    • 5oclockshadow says:

      I already emailed you earlier

      I could possibly have 2 extras… Depends on current orders.

      Same price as the others… $72 + shipping + paypal..

      Not making any promises until I have them in hand though….
      … although next week it may be even cheaper on eBay.. some are selling for less than $100 shipped…

      Who else doesn’t have a case?

  • applefinatic says:

    when and what is gonna be in kmart cars day 3

  • Roswell says:

    why do the piston cup racers have LMQ, Chick and the King on them and not the racer? someone being lazy?

    also, does anyone want to trade me one of each (except tow cap) of the racers in exchange for a warm fuzzy feeling inside?

  • Samuel says:

    Well long story short, I didn’t even keep track of the case numbers because I didn’t find it important, but of the 6 cases I preordered, 4 were correct and 2 were incorrect. Of the 2 incorrect cases, one was only off by missing one Bumper Save, so I fixed that one myself (and also got an error Vitoline pitty with blue tool box too) but the other case was severly messed up with the 4 Mcqueens and 4 Pattis and Greta too, so I just took that one back to Kmart and had them refund the $. Luckily I had PLENTY of extra cars from the Saturday event so it wasn’t a worry or bother. I’m not complaining and still think the ability to even preorder the cases before the event (at a reasonable price of $65.99 and cheap/free shipping) was a very nice offer and overall helped more of us than it did hurt anyone.

  • 5oclockshadow says:

    I’m pretty bored, so here is a recap so far…..

    GOOD:

    222
    223
    228
    233
    240
    243
    245
    248
    253
    261
    286
    298
    305
    306
    311
    312??
    321
    323
    336
    345
    350
    354
    355
    356
    359
    365
    374
    376
    386
    387
    406
    413
    420
    431
    440
    450
    452
    459
    463
    473
    474
    496
    499
    507
    510
    511
    519
    520
    522
    526
    539
    543
    544
    546
    547
    549
    554
    556
    561
    562
    565
    568
    570
    573
    580
    582
    587
    591
    593
    596
    597
    599
    603
    606
    609
    611
    614
    615
    619
    631
    639
    642
    659
    660
    661
    663
    665
    671
    680
    684
    669
    695
    701
    720

    BAD:

    231
    301
    306
    324
    330
    346
    351
    358
    371
    381
    383
    408
    411
    421
    422
    478
    485
    489
    494
    506
    527
    711

    …312 is said to be good, but is marked in red…

    So what will we learn when all of this is tallied up?

    • jestrjef says:

      How to count to 807 . . .by ones . . . πŸ™‚

    • cac1959 says:

      That it looks like someone from where they are packaged helped themselves to some of the new Cars to sell them early on eBay…

      There are 6 cases per master case… depending on whether they were put in master cases in sequence, which may be doubtful, one or two per master case were not as advertised… How many total were there? At 807 cases, that’s 134.5 master cases… Time to brush up on the math courses I majored in during my college days… I’ve been watching too many episodes of Numbers…

      (MET: For some reason, they decided to set 807 as the “ship” number … whether that’s because the rest of the first two shipments were Paypal orders that were “trouble” already? … so again, it’s a random number also but it’s a number …).

      • uncle skippy says:

        Maybe Met can do one of those Numb3rs type analogy scenes with graphic overlays…

        Think of this Cars Case scenario like a “longwindednovowelmathemathicgeniushypothesisproofortheorem” which will magically fix the issue and catch the bad cases before they ship the next time!!!

        • cac1959 says:

          I think I studied the

          longwindednovowelmathemathicgeniushypothesisproofortheorem

          in a numerical analysis course in college… One month into the class, we studied the Knight’s Tour… where the knight starts, moves to each square once and only once and returns to where it started… Solving it using graph paper was a challenge… it was 1980, before PCs, and before the Internet was widely available. I figured it out for the 8×8 chess board, then a 6×8 chess board, and then a 6×6 chess board, and then found out starting with either a 6×6 or 6×8, and then adding 2 rows and 2 columns, it kept on going. We spent 3 months discussing nothing else in the course the rest of the semester.

      • BMW says:

        There had to be many more than 134 Master cases.

        Here is an estimate: Lets say, If all 1800 or so KMarts got ONE Master (Some Kmarts did not participate, don’t know what the actual total was) ( but some got 2 to 4 Masters), so take an AVERAGE of 2 Masters per store, then 1800*2 = 3200 Master cases x 6 cases per master = 19,200 individual cases. Then add in the presale individual cases of 1600 (800 first sale 832 second presale) = 20,800 total cases x 18 cars per case = 374,400 cars!

        (MET: There are only about 1,300 Kmart’s).

        • cac1959 says:

          I was just counting Master Cases for the 807 cases that have supposedly shipped for the pre-order “experience”. I think your Numb3rs are accurate…

        • BMW says:

          Ok, was going from memory…1300*2=2600…..long story short
          ..17,000 cases or so…that is still a lot of cases. IF and that is a big if, 20% are incorrect then 3400 cases had the wrong assortment in them.

    • Gary UK says:

      Hello, have you been recieving my emails, i got yours the other day and have replied twice, but so far i have heard nothing else from you.

      Please reply to this or email me again so that we can go through with this transaction.

      Thanks

      TansGjackson05@aol.com

  • Lorri says:

    431/807
    459/807
    499/807
    all correct

  • Lorri says:

    450/807 correct

  • Nascarfan says:

    Overseas Buyers – Kmart Day Cases Update:

    My shipping / box inspector Samantha and I are still at it.

    We had and early day and well…..

    heres where we started after unboxing the boxes and chasin peanuts across the yard…

    Pics start here nd go to the right..

    http://www.flickr.com/photos/31059714@N06/3655448835/

    We are obviously going to run short on boxes until the others come in.

    So at this point all “checked cases requests” have been filled and shipped today.

    We have a few that we put together tonight that are ready to go first thing in the morning.

    nascarnbroncosfans@msn.com

    (samantha doesnt have email, NOR NEEDS it, she says, she is too busy, for such vanities),

  • TarheelBill says:

    Just got an email from CTC…Mega Size Case K shipped. Can’t wait to see Hummer Sven. πŸ™‚

  • bf3000 says:

    I bought 4 cases at a K-Mart in Delaware – 3 of them were correct, and 1 was wrong. The wrong case had:

    4 Mood Springs, 1 Tow Cap, 1 Easy Idle, 1 Bumper Save, 1 Lil’ Torquey Pistons, 1 No Stall, 1 Retread, 1 Todd, 1 Vitoline Pitty, 2 Chase Mario Andretti, 2 Lightning McQueen, and 2 Patti.

    The cases at the stores didn’t have the green/white stickers, but I think I know how to spot the bad cases. The 3 cases that were good had 0929EA stamped on them next to the ’18 Pieces’ marking on the side of the box. The case that was wrong had 0849EA stamped on the side. It looks like this stamp is covered up by large white stickers on the cases shipped from kmart.com, which is why those cases have been hit or miss using the green/white sticker method. Can anyone else who bought cases at the store confirm this?

    • bmc says:

      #526 / #807 CORRECT

      Under the white sticker was stamped 0929EA

    • moea525 says:

      We got 14 cases with 0849EA stamped on all of them and all were correct from 8 different Kmarts in Illinois and Missouri. Also have over 700 loose but from cases watched getting opened and all were correct cases.

      • 5oclockshadow says:

        Its a good thing there are no kids who live in Illinois and Missouri who would enjoy those…. πŸ˜‰

        • moea525 says:

          Yes but 3 days later they were still sitting on shelves, bins and pegs. Guess nobody was interested at some stores. All Kmart would do is return them to sell on web. We didn’t buy any online and waited for the store event and glad we did as no surprises here.

        • moea525 says:

          About the kids. Missouri and Illinois is bigger than the 50 mile radius that the 9 Kmarts my son and I visited which was in the metro St. Louis area. My son had a blast and all the kids we seen got all the cars they wanted. I believe there are more adults in this than kids just by the % of kids and adults we seen.

  • jestrjef says:

    hmmmm . . I wish I could tell you wether mine are bad or not . . . but I have yet to see any . . . oh well, maybe tomorrow . . .

    • Micky says:

      I’m still waiting for my one case to arrive also. I never got an answer about the 6/29/09 date. When you go to the Kmart site and check your order does it have a release date on it? Mine says 6/29/09.

      • 5oclockshadow says:

        I don’t think they will update the Kmart site, because when they called me over the phone, I was told the order would be put through Sears instead…

        If you got charged, more than likely your order has shipped that day..

    • Hey guys

      You might want to call Sears 1-800-549-4505. Have your order number handy and just ask if your order was shipped and if they have a tracking number.

      I finally was able to get my last 2 cases processed yesterday by calling this number. The customer service reps, Jennifer, Amanda and Coleen were very helpful.

      • Micky says:

        Fiddleheads,

        I just called the Sears #. After being on hold for about 10 minutes, I finally got a very nice lady. She said my order was being processed but she didn’t have a shipping date or tracking #. She said she would contact some other person and they will get in touch with me with the tacking #. Needless to say, I’m not going to hold my breath waiting LOL. Thanks for the info though.

        • I was on hold forever too. They are very good about calling back but I suggest that if you don’t hear from them within the next few hours, you should call them back. That’s what I did. I know it’s a pain to be on hold for that long but I found persistence pays off and at least you’ll find out about your order.

          Good luck!

      • carsmama says:

        Hi Fiddleheads – I just called that number and talked to Mamie (sp?) and she found me my tracking number. It appears as though my boxes should be here today (crosses fingers and toes). Very exciting news. Thanks for the number.
        Micky- I had to wait on hold that long too. That was the only bad part.

  • 5oclockshadow says:

    well judging by this post it looks like take5ers bought up 800 of the 807 cases..

    (MET: A T5er does have #807 … who has #1? πŸ™‚ ).

  • christine says:

    301/807 bad – it’s 3 mcqueens,greta, 2 andrea, 2 Patti case
    473/807 correct
    485/807 bad
    519/807 correct
    591/807 correct
    609/807 correct
    631/807 correct

  • mpcarsaholic says:

    I still have not recieved a confirmation saying that my cars have been shipped from the warehouse. i hope they are sent soon and are correct. I have been to all of the kmarts around my town and they all sold out of cars from the kmart days.

  • 5oclockshadow says:

    Well it was nice to see everyone took the high road and refrained from insults…

    it really highlights the true spirit of take5…

  • out of luck says:

    at least you guys have cases to “go bad” =)

  • rumbler74 says:

    Hi, this is SF (Smart F^&* aka Smart A$$), brother of DF (Dumb F@#%) and this will be my first and last post. (hehe..not)

    I just wanted to apologize on behalf of my family for his stupid ignorant comments on this here wonderful and charitable forum mainly consisting of adults with kids with kind hearts and a fondness for beautifully crafted CARS. If you would only β€œMeet the F@#$%*@” you would see we are not all like that. What can I say, he honors his first name.

    To make it up to you all, I am going to sing you a little song I like to liven the mood. It’s a Toby Keith song. I have re-arranged some of the lyrics. Feel free to fill in the blanks on some of the people types descriptions with members names that you may know a little better that describes them or that best describes yourself. I put up a few. This should be fun.

    β€œI LOVE THIS BLOG”

    We got winners (good k case members), we got losers (bad k case members)
    Chain smokers and boozers (nascarfan)
    And we got yuppies ( ), we got bikers (pirate dad)
    We got thristy hitchhikers ( )
    And the girls next door dress up like movie stars (futurepixargoddess,fiddleheadsinmaine)

    Hmm, hmm, hmm I love this blog

    We got cowboys ( ), we got truckers ( )
    Broken-hearted fools ( )and suckers (DF!)
    And we got hustlers (pitstoptoyshop), we got fighters (rumbler74)
    Early birds ( ) and all-nighters (nascar again!..and met)
    And the veterans talk about their battle scars ( )

    Hmm, hmm, hmm I love this blog

    [Chorus:]
    I love this blog
    It’s my kind of place
    Just loggin in through the front portal
    Puts a big smile on my face
    It ain’t too far, come as you are
    Hmm, hmm, hmm I love this blog

    I’ve seen short skirts ( ), we got high-techs (tizmanian)
    Blue-collar boys ( )and rednecks ( )
    And we got lovers ( ), lots of lookers (miasenorita,tiasenorita)
    And I’ve even seen dancing girls ( ) and hookers ( ? )
    And we like to get our CARS fix from the Tfad site

    Hmm, hmm, hmm I love this blog
    Yes I do

    I like my truck (I like my truck)
    I like my girlfriend (I like my girlfriend)
    I like to take her out to dinner
    I like a movie now and then

    But I love this blog
    It’s my kind of place
    Just trollin’ around the forum
    Puts a big smile on my face
    No cover charge, come as you are
    Hmm, hmm, hmm I love this blog
    Hmm, hmm, hmm I love this blog

    We got divorcees ( ) and a big bouncer man ( )
    An old jukebox and a real bad band
    We got waitresses ( ) and we got barflies ( )
    A dumb-a$$ (DF again!) and a wise-guy (MET)
    If you get too drunk just sleep out in your car

    Reason number 672 why

    Hmm, hmm, hmm I love this blog
    Play it on out boys
    CARS-thirty’s over
    Got to take it on home

    Hmm, hmm, hmm I love this blog
    I just love it

    (MET: Nice, where is it on iTunes?)

  • swb says:

    anyone expect and different from kmart????????????????

  • swb says:

    see guys thats how they all ended up on ebay IN HAND! a week beofre the event .glad im not into the pre ordering and ended up with more mcqueens,todd,patti i dont need

  • Flik'sFriend says:

    When I got home from work, the UPS note was on my door…. my case will be in my hot little hands tomorrow at this time….so I guess that it’s a craps shoot on what will be in there!!!!! Either way, I really don’t care at this point, simply because I was so successful at the event….BUT, had I relied on it to complete my collection to date, I would be ticked if it wasn’t correct…. I will post tomorrow and let you know… πŸ™‚

  • Jason says:

    Can anyone tell me what the proposed cars are for KMART CARS DAY 3 in OCTOBER? I cannot find the post on this– HELP MET

    • L8rM8r says:

      This is what it is rumored to have

      Re-Volting
      Leak Less
      N2O Cola
      Octane Gain
      Rev-N-Go
      Vinyl Toupee
      Trunk Fresh

    • John in Missouri says:

      I THINK it’ll be:

      Leak Less
      N2O Cola
      Octane Gain
      Rev ‘n’ Go
      Revolting
      Trunk Fresh
      Vinyl Toupee

      • Aaron and Jeanne from Joplin Missouri says:

        soo do you think with like rubber tires?? whats the point of having an exclusive leakless and octane gain? well i guess octane gain is just a launcher like mood springs… hmmmmm but why leakless haha

        (MET: It could be a yellow Leak Less (2006 to 2007) versus a greenish Leak Less (2007 to 2009) or better yet, mix them up both in the Kmart CARS Day III Case).

    • TrboTrex says:

      Please let it have a Vinyl Toupee….Sidewall Shine would be nice so my son can quit asking me to open our TRU one.

  • Nascarfan says:

    #506 / #807 INCORRECT

    2 mcq’s
    4 pattis
    2 mood springs
    1 bumpersave
    1 todd
    1 lil torquey
    1 chase mario
    1 retread
    1 no stall
    1 easy idle
    2 tow cap
    1 vitoline pitty

  • 37Blitz says:

    Correct: #603 #615
    Incorrect: #422 #494
    Unopened #428, so what’s your guess? Correct or Incorrect.

  • FuturePixarGoddess says:

    Yall It doesnt do anyone any good to quibble about who to blame for goodness sake. Nascar and BMW seem to be doing everything they can to help fix it, but whats done is done. In the end they ARE just Toys and we each have our reasons for collecting them weather we have kids or not. I dont at the moment but in the end it doesnt actually fix anything to argue about who did what does it?

  • Driveshaft says:

    I ordered during 2nd allotment. Got my case yesterday #336/807 and all is correct! Read earlier posts and raced home to check at lunch. Guess I am one of the lucky ones for a change.

  • Nascarfan says:

    PEANUTS………..PEANUTS………..PEANUTS

    GET YOUR PEANUTS….. yes sir here ya go,..

    PEAN..her ya go mamm…

    PEANUTS…get YOUR PEANUTS

  • yiotis says:

    I got my kmart.com order today and there was no case…. just the 18 cars packaged in a large box… but they were all correct? anyone know why i couldnt get a case and instead got an ebay looking shipment?

    • collectormom says:

      That is odd; my order came in an outer box with packing peanuts (I hate those things). I thought they would just send the case itself with the receipt in an envelope on the side of the box.

      Because we moved recently I had it sent to my mother’s house. When I went to get it yesterday the tape had been peeled back like someone looked in the box. Nothing was disturbed in the box itself but still very weird.

      • Lorri says:

        All 9 of mine came that way. They were huge (like 1.5 x2.5 feet) and filled up my porch. They were pretty poor quality cardboard, and had all those foam peanuts in them. The boxes were all squished up and tape peeling off. They looked terrible, but the cases inside were all ok. One box had the case inside with no Kmart stickers at all on it.

    • uncle skippy says:

      Squirrels…. squirrels…

  • John in Missouri says:

    Based on the visual above (with the numbers 313 thru 528), I actually think someone is trying to come up with some new horrific level of Sudoko.

  • HolyGeekboy says:

    As I reported in the other thread here, 411 was bad, and had yet another wrong configuration. There are at least 5 “bad” case contents lists being reported over at CarsTheToys.com

  • Nascarfan says:

    #358 / #807 INCORRECT

    3 mcq’s
    3 pattis
    2 mood springs
    1 bumpersave
    3 todds
    1 andrea
    1 chase mario
    1 shifty drug
    1 clutch aide
    1 easy idle
    1 tow cap

  • Clipsawd97 says:

    Has anyone from IL actually gotten their cases? Im from IL and i have yet to recieve mine. In fact i got an e-mail stating there was a hold up on trying to get all the cases out and they will get me mine as soon as they can. That they will notify me when my case has shipped. Keep in mind i orderd during the first pre-order online. No case, No e-mail, why is there such a hold up?

  • Lorri says:

    I got two cases yesterday. 522/807 and 606/807 and both were correct.
    What is weird is I ordered 4 out of the first sale, and 5 out of the second. I got phone conf. that all 9 were coming, but I only got email conf. that 8 shipped. But I only got 2 so far actually delivered.

  • MaterJr says:

    684 is good

  • CaptainChunk says:

    Both of my cases were correct, #’s 452 & 669

  • Matt B says:

    Yeah well since I am in the boat that has to wait until 6/29 for my 3 cases to ship, I am not sure of when I will be able to tell my opinion!! What a cluster you know what!! I still do not understand why if you ordered the first day of the pre-order you are not being forced to wait until they get more cases in!?! Oh well….

  • Car18FAN says:

    I received two cases today. The first one is #408 of 807 Totally wrong. It contains three McQueen’s, two Greta’s and three Patti’s. No Clutch Aid, No Mini, No Vitoline pitty and No Shifty Drug. My second case is #420 of 807 and it is correct.

  • diegoverde says:

    #286 is correct

  • DF says:

    Site visitor and this will be my first and last time posting. For all of you that are complaining, this is not a Kmart issue. Anytime you purchase something that comes factory sealed from China, there is a good chance you are not going to get what you ordered. Those are the cold hard facts of life. That being said, for those of you whose children are disappointed that they did not get a Shifty Drug with Synthetic Rubber Tires, is it really the children that are disappointed? Chances are most of you have two to three Shifty Drugs with plastic wheels that your kids would be most happy to play with. My advice is to get over it and to donate any duplicates you received to this years Toys for Tots program. I can guarantee those children could care less about what they receive.

    • DF,
      I agree with you about those that are complaining about these cases. However, it has nothing to do with China. The complaints need to be directed to Mattel and not Kmart. KMart did not advertise the full case assortments, only a few visual aids from a poster. The case contents came directly from Mattel personnel and That is where any griping needs to be directed.

    • I’m happy that you won’t be posting here again because what you said is very insensitive. I don’t think it’s unreasonable for a customer to get a little upset when they receive an incorrect item. I don’t hold KM responsible for packing the Cars cases incorrectly but they are responsible for selling the incorrect cases to their customers. KM’s focus now should be to back up their Customer Satisfaction policies.

      Just my opinion.

      For me personally, I’m not terribly upset about the incorrect case I received because I do have extras of all the KM Cars. I do feel badly for the folks who were not able to attend the KM event and relied on KM.com to get the Cars only to receive an incorrect cases

    • DaddyO says:

      DF, since this is you first time posting here, I guess it is also your first time reading here too. Because if you regularly checked this site you would be aware of the unbelievable level of charity that emanates from this site. I’m certain DF, that the next time this site promotes a charitable cause you will be one of the foremost contributors.

      Although apparently when you shop you are satisfied with receiving goods you don’t really want simply because someone else might be satisfied with them, I don’t see anything wrong with people expressing their displeasure at receiving something different than what they thought they were paying for. Also, who is really to blame is not the issue here – the issue is who, if anyone, is responsible to fix the problem. If one buys a toaster from Target and upon arriving at home and opening the box instead finds a blender inside, the individual can and will return the item to Target – even though it’s not Target’s fault that the manufacturer put the wrong item in the box. Although sometimes consumers do go directly to the manufacturer to deal with issues like this it is overwhelmingly more common that these issues are resolved with the retailer.

      Anyone want to play the “Guess what ‘DF’ stands for” game?

      • Uncle Skippy says:

        The good thing is that Kmart will accept a return on the incorrect items if you really do not want them… No hassle, no issues…

        My one and only concern was the disappointment that might have been for the 2 boys (5 and 6 years old) who wanted these! And no, DF, we do not have Rubberless wheel versions of some of these Cars for them, myself and my cousin passed on them, instead opting to obtain these versions from the Kmart event. (Launcher Cars are more expensive than the singles and the boys do not care which version they have!)

        Last year’s Kmart event was a fiasco for us. Not run well… and for that the blame lies with that particular Kmart store. I pre-ordered the cases to ensure that I got 2 complete sets for the kids in my life. I did not want to risk a repeat of the KMart event from last year.

        So yes… I was upset at the turn of events when I opened my Pre-sell bounty and found 4x McQueen, Andrea and all the other oddballs… I now HAD to go to the same Kmart to try all over again…

        I arrived to see the same people from last year there (who had selective memory of the event last year I think)… thankfully this year the store ran the event properly… there were more atendees and I came out of it with missing only 2 particular Cars…

        And thanx to the extreme generosity of several Take 5ers here, I got more responses to help me out than I needed and the necessary Cars are on the way as I type!

        I can return the “oddball” case, get my $$ back and move on… But what of those still waiting for the cases to arrive? Many of them could not attend the event, did not have good luck at the event and are waiting with bated breath to see if they are an unfortunate who gets an “oddball” case!! I can understand being on edge and wanting to blame someone!!!

        In the end, these are Cars, Toys… beautiful works of art… but when someone sells something that lists the specific contents and makes no mention of “assortment subject to change”… there has to be a bit of fault there… thankfully Kmart’s return policy is good enough to fix the issue.

        No my hands are tired and my little one is waking up, so I’ve had enough… for now!!!

        Never in a million years did I think one email to Met regarding a case assortment oddity on Friday the 19th woudl grow into something like this!!!! Amazing!

        I am Uncle Skippy and I collect Cars for my nephew!!!

      • DF says:

        I had it all wrong, there is at least one child that posts on this site. Hey Chief, let me know how your conference call goes with the CEOs of K-Mart and Mattel.

        • John in Missouri says:

          Everyone drink your beer, DF has posted again!

          • DLMcQueen says:

            Was it ever really in doubt? “This is my last post” is pretty much a guarantee that it won’t be.

          • collectormom says:

            Ha! I had to laugh too when I read that. I think I lost the poll though for how long it would take for DF to post again.

          • Chris D says:

            Hahaha, I read that DF post earlier today, but didn’t want to respond for fear of being contentious. However, I will say that now that I’m a father myself, I do appreciate a good fatherly lecture from a first and last time poster… who then of course posts a couple more times. Nothing like a little unsolicited advice from some random guy who’s got life figured out. Especially someone who didn’t spend $65 for the wrong product.

            By the way John, Go Cubs Go! Gotta start winning on the road! Going to start tonight in Detroit!

      • FuturePixarGoddess says:

        HAHAHAHAHAHAHAHAHA I have a guess but I would most definitely get a ‘MET:EDIT’ for it LOL and a hearty golfer clap to you DaddyO

    • Jeaks says:

      You Idiot! I hope you get the help you need for the massive chip sitting across your shoulders. Fair dinkum what planet are you from, coz it can’t earth. But at least people like you go to show that there is always someone less fortunate. I hope that youyr carer keeps you away from windows.

      PS I hear that Mattel International has an opening for another ineffective useless moronic monkey turd. You should apply coz you’d be perfect for the job.

      Now p!ss off and don’t post again and careful not to slam the door on yourself on the way out

      • tomoc says:

        well done jeaks! now for something completely different

        has the issue or idea of case REPLACEMENT come up? (i have not recieved my 1 preorder case and am becoming nervous, if there is a 1 in 4 chance i could get bamboozled i don’t like those odds, my name is not murphy, but when there’s a chance something can work against me it usually does!!) has anyone contacted mattel-or-kmart to see if they will exchange the case for the one with proper contents?? that sounds to me like what should be done, (i do understand then there is the issue of who will pay shipping for old (wrong) case as well as new (hopefully correct) case any ideas??? ps welcome aboard df look forward to hearing from you again

      • Lorri says:

        Up in Oregon we have a saying – “dont go away mad, just go away…..”

    • hostile takeover banker says:

      well Im not going to live up to my name and be hostile. Instead I just wanted to thank Met for getting that reply button working. Thanks!

      (MET: I’ll take full credit since it’s working πŸ™‚ ).

  • Bill in Simi Valley, CA says:

    I’ll be happy to buy your defective case as I was unable to get one at all.

  • Nascarfan says:

    I will get case numbers as I go thru these boxes and report them… here?

  • TarheelBill says:

    Kmart needs to do something about all of this. As it stands now, the contents of these pre-order cases was grossly misrepresented (not by you Met) whether it was one or a hundred cases. If they don’t find a way to resolve this to everyone’s satisfaction, I doubt I would ever pre-order anything from Kmart again.

    • L8rM8r says:

      Is this to be blamed on Kmart or Mattel. I don’t think that Kmart had anything to do with what was in the cases. They ordered them from Mattel just like we ordered them from Kmart. If I am wrong then let me know, but I think that Matty has his big head all over this.

    • HolyGeekboy says:

      What can KMart do? This is Mattel’s blunder. (Again!)

      • BMW says:

        What can KMart do as the retailer? Well, they will take the whole case/s back. 90 day written guarantee. You do have to return the whole case as has been stated.

        The blame is definitely solely on Mattel.

    • TarheelBill says:

      I know without a doubt that this is ALL on Mattel. If this all turns out to be a wide spread problem what Kmart can, or at least should try to get Mattel to do, is replace the error cases with verified correct cases. It’s called customer service Mattel! The reason I said Kmart should do something is that they are the ones who spent the money with Mattel to make this event happen so naturally they would be the ones that would have to turn the screws to get something done. πŸ˜‰ I wholeheartedly agree. This IS Mattels fault… NOT Kmarts.

  • Nick Wright says:

    Met-0
    I have 2 higher nmumbers (higher than yur llist) I’ll give to you tonight….
    only opened one casethough and it was perfect

    (MET: Unless the “bad” Range expands, I’ll only track the troubled numbers).

  • bhutsell says:

    Well, since my cases haven’t shipped yet, I went ahead and hit up a KMart on the way to work. There were about 100 cars still sitting out. I picked up a full set of racers, a Mario and three racers with incorrect tickets. I figured there would be interest here, but who knows.

    So I have (right card, wrong ticket):

    (2) Shifty Drug with Mood Springs Ticket
    (1) Bumper Save with Easy Idle Ticket

    They had one Vitoline Pitty left in the whole group, and probably another couple sets of racers if anyone is interested. Plenty of Todd’s and Patti’s.

  • FuturePixarGoddess says:

    Wow this whole mess seems to have become SO dramatic sheesh… Im almost glad I couldnt get a case, almost… Good luck to everyone, I hope yall are all able to get things fixed Ill be thinkin about yall! πŸ™‚ πŸ™‚ πŸ™‚ πŸ™‚

  • Whoseline says:

    do the cases shipping labels have a shipping reference on them? where you can track packages by the shipping reference to see if any are coming to you?

  • Uncle Skippy says:

    And Met… the reverse side of my shipping list does clearly state that you can return items to the store with the packing list… but the store will only take the whole case, not the individual Cars.

  • collectormom says:

    I think Uncle Skip said he got a case with Andrea in it too

  • bmc says:

    526 was correct

  • John in Missouri says:

    It’s completely random folks!

  • Samuel says:

    As I posted earlier, my first 3 cases arrived yesterday and all were correct, but 2 of the cases were numbered 354/807 and 355/807, so I was really expecting them to be incorrect. Still have a few more arriving today so we’ll see how they turn out.

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