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Disney Star Wars CARS Now Available to Phone Order (Or Not … Or Maybe … Or Possibly)

To order the Star Wars CARS set from Disney Theme Parks, you can call the 1-877-560-6477 number or email them, Merchandise.Guest.Services@DisneyParks.com or fax 407-828-2000 with the following information: Item list, name, phone number, billing address, shipping address and credit card information with expiration date.

SW CARS1

SW2

From the comments sent in by readers who called this 877 number, we can categorically say the following are true:

Star Wars CARS are $9.95 each.

Star Wars CARS can be ordered – on back order.

Star Wars CARS cannot be ordered – on back order.

Star Wars CARS cannot be ordered – we will call you back in August.

There is a limit of 2 or a limit of 4 per order.

There is a limit of 2 or a limit of 4 per order but you cannot order now.

There is a limit of 2 or a limit of 4 per order but it’s backordered so your order won’t ship until July or August.

There is a limit of 2 or a limit of 4 per order but it’s backordered so you can’t order until July or August.

There is a limit of 2 or a limit of 4 per order but it’s backordered so we will call you back in July or August.

There is a limit of 2 or a limit of 4 per order but it’s backordered so stay on the phone and your place in line will be held – do not hang up before July or August … oops, sorry this the DMV recording.

So, apparently like a zen koan, all the above statements are true, not true, the false truth or not false. It’s like a free Alice in Wonderland phone call.

So, thanks for all those who called in and each one of you apparently received a totally customized and DIFFERENT answer. That’s customer service!

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18 June 2013 Disney, Disney Pixar CARS 2, Disney Star Wars 11 Comments
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